René Daniels honored with provincial award for frontline work

For Mitchell's Plain Community Health Centre social worker René Daniels, decades of service in Hanover Park, Athlone, Lotus River, and most recently Mitchell’s Plain have allowed her to fulfil her dream of advocating for the most vulnerable.

Her passion and dedication were recently recognised when she won gold in the Best Frontline Service Employee category at the Western Cape Government’s Service Excellence Awards. 

Now in its 10th year, the awards highlight excellence in governance and service delivery across provincial government, municipalities, and the broader community. Winners were announced on Friday, September 12.

“This award highlights the essential contributions of social workers within the Department of Health and Wellness,” Ms Daniels said. 

“Social workers are critical agents who address the social, emotional and environmental factors that affect people's health and well-being. Their role goes far beyond individual care - they help improve systems, reduce inequalities, and support vulnerable populations,” she said.

Raised in Bishop Lavis by a single mother and an uncle who stepped in as a father figure, Ms Daniels said her family shaped her vision.

“They laid the foundation of placing God first and being accountable for my dreams. I realised that hard work pays off and that having a dynamic team behind you helps you become the best version of yourself,” she said.

Having lost her mother to cancer and later being diagnosed herself, she said her resilience reflects that of her profession. 

“Social work offers the opportunity to make a meaningful impact. I feel a strong responsibility to engage with people compassionately and respectfully, using empathy to empower those in need,” Ms Daniels said.

She began as a field worker with the Cape Mental Health Society, supporting people with intellectual and psychiatric challenges. She joined the Department of Health in Lotus River in 2010 and moved to Mitchell’s Plain Community Health Centre (MPCHC) in 2020.

She said she is particularly drawn to the holistic nature of social work.

Reflecting on her career highlights, she pointed to launching the Wash Bus at MPCHC.

“It restored dignity to homeless individuals by giving them the opportunity to take a warm shower twice a week. It showed them they still matter.”

Ms Daniels said her award was not an individual win. “To the MPCHC team, I am honoured to be part of your team. Each day we strive to excel in delivering patient care.”